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Terms and Conditions

General terms and conditions

1. Scope

The following T&Cs apply to all orders placed via our online shop.

These T&Cs also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.

2. Contractual partner, formation of contract

The purchase contract is concluded with Taudtmann Café und Bistro GmbH.

The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Contract language, saving of the contract text

The languages available for concluding the contract are German and English.

We save the text of the contract and forward the order data and our T&Cs to you by e-mail. The text of the contract cannot be accessed via the internet for security reasons.

4. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.

You are entitled to collect your order from Taudtmann Cafe und Bistro GmbH, Dortmunder Straße 1 , 10555 Berlin, Deutschland during the following hours of business: 10 am until 10 pm (10-22 Uhr).

5. Payment

The following payment methods are basically available in our online shop:

General information about Crefo Pay

For the processing of all payment methods we cooperate with CrefoPay. CrefoPay is a service offered by Creditreform and CrefoPayment GmbH & Co. KG.

Information on data protection according to EU-DSGVO

Our company regularly checks your credit status for contracts and in certain. Cases where there is a legitimate interest, even for existing customers. For this we wirk together with Creditreform Boniversum GMbH, Hellersbergstraße 11, 41460 Neuss, from whom we receive the necessary data. For this purpose, we will transmit your name and contact details to Creditreform Boniversum GmbH. The information acc. Article 14 of the EU General Data Protection Regulation on data processing at Creditreform Boniversum GmbH can be found here: www.boniversum.de/EU-DSGVO

Right of objection

The processing of the data stored at Creditreform Boniversum is carried out for compelling legitimate reasons of creditor and credit protection, which regularly outweighs your interests, rights and freedoms, or serves the assertion, exercise or defense of legal claims. Only for reasons that arise from a partocular situation that you have and must be proven, you can object to the processing of your data to the Creditreform Boniversum. If such special reasons are proven, the data will no longer be processed there.

Responsible for the purpose of Art. 4 No. 7 EU-GDPR is Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss. Your contact person in our house is the Consumer Service, Phone: 0049 2131 36845560, E-Mail: selbstauskunft@boniversum.de

You can reach our data protection officer under the following contact details: Creditreform Boniversum GmbH, Data Protection Officer, Hellersbergstraße 11, 41460 Neuss, E-Mail: datenschutz@boniversum.de.

Advance payment

If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Credit Card

With the submission of the order, you are sending us your credit card details at the same time.

After your identification as the legal cardholder, directly after the order, we will ask your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company and charged to your card.

The credit card data is encrypted via SSL. You can recognize this on “https” in the address bar in your browser on the payment pages. Thus, your purchase by credit card is very safe with us.

To increase the security of credit card payments, the 3D Secure credit card security system is used. This procedure is called Verified by VISA for VISA cards and MasterCard cards. If your credit card is 3D Secure, you will automatically be redirected to your bank’s website. There you can confirm the transaction by entering your personal SecureCode and your password. If you have not yet registered your credit card for the 3D Secure process, you can do so as part of the payment process. After the 3D-Secure authentication you will automatically be redirected to the shop.

In the case of returns, the corresponding amount of the debited credit card will be credited.

Direct debit process

If you decide to pay via Direct debit process, your data (in particular your name and your contact details) can be forwarded to Creditreform Boniversum GmbH, Hellersberstraße 11, 41460 Neuss, for credit check.

If this test does not give the desired result, e.g. if the data can not be clearly assigned, we will automatically offer you other, available payment methods. The information acc. Art. 14 of the EU Data Protection Regulation for the processing of data by Creditreform Boniversum GmbH can be found here: www.boniversum.de/EU-DSGVO.

Debiting the account takes place prior to shipping the goods.

The time limit for pre-notification regarding the date for debiting the account (pre-notification period), is 7 days.

PayPal

During the ordering process you will be forwarded to PayPal’s online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.

Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

Invoice

If you decide to purchase on account, your data (in particular your name and your contact details) can be forwarded to Creditreform Boniversum GmbH, Hellersberstraße 11, 41460 Neuss, for credit check.

If this test does not give the desired result, e.g. if the data can not be clearly assigned, we will automatically offer you other, available payment methods. The information acc. Art. 14 of the EU Data Protection Regulation for the processing of data by Creditreform Boniversum GmbH can be found here: www.boniversum.de/EU-DSGVO 

6. Retention of title

The goods shall remain our property until full payment is made.

For businesses, the following applies additionally: We reserve ownership of the goods until complete settlement of all claims arising from a current business relationship. You may resell reserved goods in ordinary business operations; you shall assign any claims arising from this resale – irrespective of connecting or mixing of the reserved goods with a new item – in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we may likewise collect the claims ourselves, should you fail to fulfil your payment obligations.

7. Damage during delivery

If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.

8. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this contract.

For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.

9. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents

  • for injury to life, limb or health
  • for deliberate or grossly negligent breach of duty
  • for guarantee commitments, where agreed
  • towards consumer.

Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

10. Online dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.

We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

The competent body in this matter is: Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, Germany www.verbraucher-schlichter.de.

11. Final provisions

If you are a business, German law applies, to the exclusion of the UN Sales Convention.

If you are a “Kaufmann” within the meaning of the German Commercial Code (HGB), public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.

The Terms and Conditions have been prepared with the Trusted Shop‘s Legal Text Generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

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