Modes of payment
PAYPAL – EASY, FAST, SECURE
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data, provided that this is necessary for the contractual payment processing.
KLARNA
Invoice – First buy, then pay
With invoice purchase via Klarna, you always have a payment period of 14 days. The full terms and conditions for invoice purchase for deliveries can be accessed here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K1000843/de_de/invoice?fee=0 for Germany and https://cdn.klarna.com/1.0/shared/content/legal/terms/K1000843/de_at/invoice?fee=0for deliveries to Austria.
Immediate transfer – Simple and direct payment
“Sofort.” is the direct transfer method of Sofort GmbH – A Klarna Group Company. You pay securely and conveniently with your usual online banking data (PIN/TAN) without registration – from now on in the new Klarna design. The merchant receives a real-time confirmation after the transfer is completed. This allows him to ship stock and digital goods immediately – you will receive your purchases faster. Please note that payment by instant transfer is only possible up to a maximum order value of €1,000.
Klarna installment purchase
Klarna installment purchase is only offered for Germany.
With Klarna installment purchase, you can pay in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise specified in the checkout. More information about Klarna Installment Purchase, including the General Terms and Conditions and the European Standard Information for Consumer Credit, can be accessed here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K1000843/de_de/account.
Privacy Notice
There is first a review and evaluation of your data by Klarna. Depending on the occasion and legitimate interest, Klarna may access data from other companies, credit agencies and, if necessary, public authorities. Your personal data will be processed in accordance with applicable data protection laws and as specified in Klarna’s data protection policies for Germany https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf or Austria https://cdn.klarna.com/1.0/shared/content/policy/data/de_at/data_protection.pdf.
Notes on Klarna payment methods
Klarna payment methods require you to be of legal age.
If you have problems when paying with one of the Klarna payment methods (invoice, SofortÜberweisung, installment purchase) – for example, you are shown the message: “Unfortunately, we can not process this purchase through Klarna. Please select an alternative payment option to complete your order.” – please contact Klarna directly if this comes up repeatedly.
Klarna’s customer service
Can be reached at:
Tel: 0221 669 501 10
Email: kundendienst@klarna.de
Web/ Chat: https://www.klarna.com/de/smoooth-mehrzuklarna/
Likewise, Klarna offers a mobile app as well as the MyKlarna portal, where all information about your orders can be viewed. In addition, you can pay invoices directly, report returns and extend payment terms there.
When purchasing on account via Klarna, you always have a payment period of 14 days from the invoice date. The invoice is issued when the goods are shipped and sent either by e-mail or together with the goods. The full terms and conditions for invoice purchase for deliveries can be accessed here: For more information and Klarna’s full T&Cs for purchase on account, click here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K1000843/de_at/invoice?fee=0.
There is first a review and evaluation of your data by Klarna. Depending on the occasion and legitimate interest, Klarna may access data from other companies, credit agencies and, if necessary, authorities. Your personal data will be processed in accordance with applicable data protection laws and as disclosed in Klarna’s privacy policy https://cdn.klarna.com/1.0/shared/content/policy/data/de_at/data_protection.pdf.
For more information about Klarna, visit www.klarna.en.
Klarna BANK AB (publ) , company – and corporate number: 556737-0431
SEPA / Giro-Pay / Apple Pay via STRIPE
If you choose a payment method of the payment service provider Stripe, the payment processing is carried out via the payment service provider Stripe Payments Europe Ltd, 1Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on your information provided during the ordering process together with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b DSGVO. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. You can find more information about Stripe’s data protection at the URL https://stripe.com/de/privacy#translation.
Giropay
We offer payment via online banking through the payment service Stripe. You will be redirected directly to your bank’s online banking in the order process and can pay directly there.
Apple Pay
You can pay with Apple Pay via the payment service Stripe, as long as you have a valid payment method on file in your Apple account.
CREDIT CARD
Pay comfortably and risk-free with your Visa or MasterCard. Credit card payments are possible via the payment gateways of Klarna, Stripe or PayPal.
PREPAYMENT PER BANK TRANSFER
With the payment method prepayment you step in advance. The goods will be reserved for 14 days for you. Once your order has been checked and processed, you will receive an order confirmation from us, with the invoice amount to be transferred and our account details.
As soon as we have received and booked the payment, your goods will be shipped immediately.
Please transfer the total amount of your order to our account at Berliner Sparkasse. You will find the account details in your order confirmation and attached invoice.